Frequently Asked Questions
Where is my order?
You can track your order in real-time through the "My Orders" section in the app. You will see exactly when the vendor accepts the order and when the driver is approaching your location.
How can I cancel my order?
Orders can be cancelled within 2 minutes of placement. If the vendor has already started preparing your food, cancellation may not be possible. Please contact support immediately if there is a mistake.
I have an issue with my food quality.
Please take a photo of the item and contact us through the app or email within 30 minutes of delivery. We take quality very seriously and will coordinate with the vendor to resolve the issue.