Privacy Policy

Last Updated: January 31, 2026

This Privacy Policy explains how our Food Delivery Platform ("we," "us," or "our") collects, uses, and discloses information from Vendors and Merchants using our mobile application.

1. Information We Collect

To provide our services, we collect several types of information from our vendors:

• Business Identity: Store name, commercial registration number, tax ID, and business license.
• Contact Information: Owner name, phone numbers, email addresses, and physical store locations.
• Financial Data: Bank account details, IBAN, and billing information for payout processing.
• Operational Data: Menu items, pricing, images, stock availability, and working hours.
• Device Data: IP address, device type, and notification tokens to send order alerts.

2. Use of Your Data

We use the collected data for the following purposes:

• To facilitate the listing of your products on the Customer App.
• To process and manage orders, cancellations, and refunds.
• To calculate and transfer your weekly/monthly earnings.
• To provide analytics regarding your sales performance and store rating.
• To communicate critical system updates or changes to our terms.

3. Data Sharing & Disclosure

We do not sell your business data. However, we share data in these cases:

• With Customers: Your store name, location, and menu items.
• With Delivery Partners: Your store location and contact number to facilitate order pickup.
• Legal Requirements: If required by law or to protect our legal rights.

4. Data Security

We implement industry-standard encryption (SSL/TLS) to protect your financial transactions and sensitive business data. While we strive for 100% security, no electronic transmission over the internet is entirely secure.